Amelie Willet

From Discworld & Terry Pratchett Wiki
Jump to navigation Jump to search

Amelie Willet was the Post Office counter clerk who attained Heroine of the Post Office status by introducing the office mamangement principle which stated that all official forms used by the Post Office for the benefit of the public should be continually revised and updated, preferably on a daily basis, so that once a customer had negotiated a byzantine queueing system and reached the head of the appropriate queue for the correct window to deal with their issue, they would almost certainly have completed the wrong, out-of-date, form. and therefore must go right back to the end of the queue to start all over again. It is not known if the Willets are related to the Maccalariats. But on this promising basis, the answer may well be "yes"..